How can I use the eSIM on a device different from the one I purchased it on?
After completing your purchase on the app or website, a QR code will be sent to your registered email address. Please scan that code with the device you wish to use to activate it. You can also use the feature in the app to share the purchased eSIM.
Payment for purchases can be conveniently validated using either credit cards, Apple Pay, Google Pay, PayPal, or Amazon Pay. In the event of any issues arising with the SIM card within 30 days of purchase, customers have the option to request a refund. If the problem is verified, a full refund will be promptly processed. For any queries or concerns, customers are encouraged to reach out to our contact center. Rest assured, a dedicated team member will respond to your inquiry within one business day to ensure a smooth resolution process. Our commitment is to provide hassle-free transactions and excellent customer service, ensuring your satisfaction with every interaction.